You can upload JPG, PNG, HEIC, and more!—and we'll take care of the rest. If you run into any problems, simply reach out and we will troubleshoot with you.

For the best quality, we recommend images be above 300 DPI but we accept anything above 100 DPI. If an image's resolution is too low, we'll let you know.

First of all, we're obsessive about high-quality materials and methods. For image printing. we solely use the HP Indigo 12K, a state-of-the-art printer designed for professional photography and fine art. With 7-color printing and 1600 dpi resolution, it sets the standards of excellence for color accuracy, depth, and detail. With incredible precision and versatility it's perfect for gallery prints, fine art reproductions, and your premium photo products.

We work with the best. For example, we use Premium Silk Cover (270g/m²), a high-quality paper with a smooth texture and soft sheen that enhances color vibrancy while reducing glare. Its sturdy weight ensures durability, making it perfect for long-lasting prints. The silk finish balances rich color depth with sharp detail, providing a refined, professional look. This paper is ideal for photography prints, fine art reproductions, and premium photo books, bringing added vibrancy and elegance to your image.

We use 100% solid wood from premium wood species like North American Black Walnut (Juglans nigra), White Oak (Quercus spp.), and Silver Maple (Acer saccharinum.) Every frame is protected by a triple-coated oil-based lacquer for long-lasting durability. Our white and black painted frames start with a White Oak base and are meticulously painted for a flawless finish. The 100% solid wood difference is evident in the details.

Yes, we use 0.8-1 mm double-sided film acrylic for the front cover, providing museum-grade clarity while safeguarding your photos from UV damage, dust, and fading.

You can select from 8''x10''x1.3'', 10''x12''x1.3'', 13''x13''x1.3'', 12''x16''x1.3'', 16''x16''x1.3'', 17''x25''x1.3'', 20''x30''x1.3'', 25''x25''x1.3'', and 22''x44''x1.3'' (external dimensions) and consider mix and match for a visually stunning gallery wall.

We can meet any aesthetic—from subtle to striking. Our premium mat borders enhance presentation and protection with a 1mm acid-free archival cardstock. Standard Mat Border: A timeless, understated design, measuring 10% of the shortest side. Oversized Museum Mat Border: A bold, gallery-style option with a deeper border (20% of the shortest side) for added depth and archival quality. Full-Bleed (No Border): A sleek, modern choice for an edge-to-edge print with a minimalist appeal.

Right now we ship all across the US including Alaska and Hawaii. We’re expanding to ship around the world—so stay tuned!

Yes, that's the fun part! Feel free to include different frames and sizes to showcase your creativity and craft a one-of-a-kind display.

Just check our 'Track My Order' page. Or if it's easier, shoot us an email, and we'll get what you need.

We're a U.S. based company and every FrameForest piece is proudly printed and assembled in the United States, ensuring exceptional craftsmanship and lasting quality.

You can contact our dedicated support team at support@frameforest.com and we'll respond ASAP. Our Customer Care team is ready to handle your questions, concerns, or special requests. Or simply click here!.

Every frame is carefully packaged, protectively wrapped and securely packed to ensure it reaches you in perfect condition.

Our standard shipping is free and your frames will arrive in 3-6 business days. We also offer expedited shipping (2-4 business days) if you need it sooner.

We'll make it right, every time. We care about your experience and we hold ourselves to the highest craftsmanship standards. If you’re not satisfied for any reason, let us know, and we’ll find a solution. Simply contact us at support@frameforest.com.

Each framed photo is custom-crafted for you so we do not accept returns. But if something isn’t quite right, reach out to us - we’ll make it right.

Sure! Our 8x10 and 10x12 frames include a built-in stand, perfect for displaying on shelves, desks, or tables.

Yes! Each frame includes a free mounting kit with premium hangers to keep your frame aligned, stable, and secure.

Your mounting kit streamlines the hanging process. Here are some additional guidelines: Hang your framed photos so the center is 57-63 inches from the floor. If you're placing above furniture, leave 6-12 inches between the frame and the furniture top for a balanced aesthetic. Measure carefully ( measure twice, hang once!) and use a level and measuring tape for precise placement. Utilize the built-in sawtooth hangers for a solid mounting experience.

We recommend a dry microfiber cloth or soft cloth towel to clean your framed art. If you have an acrylic glaze, use a drop or two of water and mild dish soap. Avoid using bleach or any abrasive cleaners. Handle your frame with care.

Please, yes, we love preparing gifts, and a custom-framed print is so thoughtful. You can ship your order directly to your recipient, and don't worry, no pricing or receipt will be sent to them.

Absolutely! A FrameForest Digital Gift Card is a great way to let someone frame their own favorite images. Whether it’s for a birthday, anniversary, or special occasion, it's a meaningful and flexible gift. Feel free to personalize your gift card with a custom message and schedule it to be delivered at the perfect time. Get yours [here](#).

We offer secure payment options including Credit & Debit Cards ( Visa, MasterCard, Amex, Discover.). You can also use PayPal or ShopPay/AfterPay for interest-free installments. Choose what works best for you.

We sure do! While our system does not automatically apply tax exemptions at checkout, we can process eligible refunds manually. Simply reach out to support@frameforest.com with your order ID and tax-exemption documents, and we’ll process your request right away.